In the beginning at the border crossings, there were not enough personal protective equipment and there was a significant shortage in the city’s pharmacies. And that the risk was great. Since at this border point the health workers had been stationed and worked 24 hours a day.
Dr. Sopa is a general practitioner and works at QKMF in Hani i Elezit in Kosovo. He is 26 years old and lives with his parents, brother and sister in his parents’ apartment.
Dr. Sopa is one of the first doctors from Hani i Elezit, who was mobilized to work at the border crossing in Han i Elezit. He is a primary care physician in patient counseling. But at the Family Medical Health Center he offers all services about general pathologies – such as vaccination, flu patients, diabetics, high blood pressure, etc. Only in cases where secondary care is required Dr. Sopa is making the recommendations for the regional hospital at Ferizaj.
The COVID-19 found the Primary Healthcare System logistically unprepared, with a lack of protocols and working tools and Personal Protective Equipment’s.
Since February 18, 2020, when it was the first day of the pandemic measurements in Kosovo, Dr. Sopa has been appointed to check and diagnose the COVID-19 of passengers through the Checklist, which is now official protocol, which has entered the Hani i Elezit border crossing point, and that the only working tools and equipment have been thermometer, gloves and simple masks.
In the beginning, there were not enough personal protective equipment and there was a significant shortage in the city’s pharmacies. And that the risk was great. Since at this border point the health workers had been stationed and worked 24 hours a day.
For the lack of personal protective equipment at the beginning of the pandemic, Dr. Sopa was not informed about the reasons of such lack, except for the fact that all health workers were instructed to provide them themselves.
The work of medical personnel and other health workers at this border point has been adapted to the needs of emergency situations. And that the Family MHC’ team is responsible for the working first shift, then in the second shift the teams from other cities are in duty and at night shifts there is a team of volunteers. And this considerable number was in constant danger from COVID-19.
However, with the donation of Personal Protective Equipment by Solidar Suisse Kosova, it has provided a higher level of protection measures in the first place for health workers and the general population. Challenging situation for Dr. Sopa remains the fact that part of the population in his hometown does not believe that the COVID-19 virus exists, and this situation makes more difficulties and challenges for him to prevent and manage the situation around COVID-19. Dr. Sopa would like to emphasize and express his gratitude that the Personal Protective Equipment provided by the donation of Solidar Suisse through FSSHK have been of very high quality and with a very suitable design for the specifics of field work.
Interview conducted by Mrs. Nora Murataj from FSSHK through Skype- Prishtina and Dr. Sopa – Hani i Elezit
May 5th, 2020